Terms of Service

In these Terms of Service, the following defined terms shall bear the meanings ascribed to them below unless the context expressly requires otherwise. Defined terms may appear in singular or plural form without alteration to their meaning.

References to statutes, regulations, or Norid Rules shall be construed as references to those instruments as amended, consolidated, or re-enacted from time to time. Headings are inserted for convenience only and shall not affect the construction of these Terms.

By submitting an order, completing the registration process, making payment, or otherwise accessing or using the Services in any capacity, the Client conclusively acknowledges that they have read, understood, and irrevocably accepted these Terms of Service in their entirety, without reservation or modification.

These Terms constitute a legally binding agreement between the Client and NorwayDomain with immediate effect from the date of the Client’s first interaction with the Services. If the Client does not accept these Terms unconditionally, they must immediately cease all use of the Services and must not submit any order.

Where the Client is acting on behalf of a corporate entity, partnership, or other legal person, the individual accepting these Terms warrants that they possess full authority to bind that entity to this Agreement. NorwayDomain shall be entitled to rely upon such representation without further enquiry.

Electronic acceptance — including but not limited to clicking an order confirmation button, responding to an order email, or completing a payment form — shall carry the same legal force and effect as a handwritten signature under Norwegian law.

NorwayDomain is a Norwegian-registered entity operating in full conformity with the legal and regulatory framework administered by Norid. NorwayDomain holds the standing and legal capacity to act as a trustee for foreign individuals and companies seeking to obtain a .no domain name, in accordance with Norid’s published provisions for such arrangements.

The Norid Rules are absolute and unconditional. They supersede any and all provisions of this Agreement, any representations made by NorwayDomain, and any expectations held by the Client. NorwayDomain operates strictly within the boundaries that Norid prescribes, and no commitment made herein shall be construed as an undertaking to act contrary to those rules.

The Services constitute the provision of user rights to a .no domain name under a trustee arrangement — they do not constitute, and shall not be interpreted as constituting, a transfer of legal title or formal ownership of the domain to the Client. NorwayDomain appears as the registered holder of record at Norid solely by necessity of Norwegian registry requirements. All operational, economic, and commercial rights to the domain are contractually reserved for the Client.

NorwayDomain provides the following as part of the standard service: registration of the requested .no domain with Norid, ongoing trustee administration, DNS zone management and nameserver configuration, renewal processing, domain monitoring, and email support throughout the subscription period.

The Services are available exclusively to individuals who have attained the age of majority in their jurisdiction of residence, and to legal entities validly incorporated or recognised under the laws of their respective country of establishment. By accepting these Terms, the Client represents and warrants that they satisfy these eligibility requirements.

The Client acknowledges that .no domain names are subject to the eligibility rules promulgated by Norid. Certain domain strings, categories, and character combinations are reserved, restricted, or otherwise unavailable under Norid’s naming policies. NorwayDomain does not guarantee the availability of any particular domain name and accepts no liability in circumstances where a requested domain cannot be registered due to Norid restrictions or prior registration by a third party.

The Client is solely responsible for ensuring that the domain name they seek to register does not infringe upon the intellectual property rights, trade marks, business names, or other protected designations of any third party. NorwayDomain assumes no investigative obligation in this regard and shall bear no liability for any disputes, claims, or proceedings arising from a Client’s choice of domain name.

NorwayDomain reserves the right to decline any registration request at its absolute discretion, including where the requested domain name is, in NorwayDomain’s reasonable assessment, likely to violate applicable law, infringe third-party rights, or contravene the Norid Rules.

An order submitted by the Client constitutes an offer to purchase the Services. No binding contract for the registration of a specific domain shall arise until NorwayDomain issues written confirmation of the order and payment has been received in cleared funds. NorwayDomain reserves the right to decline or cancel any order prior to the issuance of such confirmation.

Upon receipt of a confirmed order and cleared payment, NorwayDomain will endeavour to complete registration of the requested domain with Norid within twelve (12) business hours during Norwegian business days. This timeframe is indicative and not contractually guaranteed, as processing may be affected by Norid system availability, verification requirements, or other factors outside NorwayDomain’s direct control.

Upon successful registration, the Client will receive confirmation including DNS access credentials. The Client assumes full responsibility for all DNS configuration, hosting decisions, and any downstream technical implementation from that point forward.

NorwayDomain shall not be liable for any loss, cost, or damage arising from a delay in registration, including any consequential commercial loss sustained by the Client during any period in which the domain remains unregistered.

All Fees are published on the NorwayDomain website and are denominated in the currency indicated at the point of order. Fees are inclusive of the .no domain registration charge levied by Norid — there are no separate registry fees, hidden surcharges, or undisclosed administrative costs payable in connection with the standard service.

Payment is required in full and in advance at the time of order placement. NorwayDomain will not initiate any registration process until payment has been received and confirmed. Accepted payment methods are as indicated on the NorwayDomain website at the time of purchase.

All Fees paid to NorwayDomain are strictly non-refundable once a domain registration has been submitted to Norid. This policy reflects the non-recoverable nature of registry costs, which are immediately disbursed to Norid upon registration and cannot be reclaimed by NorwayDomain under any circumstances. The Client acknowledges and accepts this condition without reservation prior to placing an order.

NorwayDomain reserves the right to revise its published Fee schedule at any time. Fee adjustments will take effect from the next renewal cycle and will not apply retrospectively to already-confirmed registration periods. Clients will be notified of material Fee changes in advance of their renewal date.

Where payment is not received by the applicable due date, NorwayDomain reserves the right to suspend or terminate the Services in accordance with Section 12 of these Terms, without further notice or obligation to the Client.

Domain registrations are issued on an annual basis and do not renew automatically unless NorwayDomain has separately confirmed an auto-renewal arrangement with the Client in writing. NorwayDomain will issue a renewal notice to the Client’s registered email address not less than sixty (60) days prior to the expiry of the registration period, containing the renewal amount, the payment due date, and instructions for completing renewal.

It is the Client’s sole and irrevocable responsibility to ensure that their registered contact information is accurate and current at all times, and that renewal communications are received and acted upon within the prescribed timeframes. NorwayDomain shall bear no liability for missed renewals arising from incorrect, outdated, or inaccessible contact details held on file.

The Client may cancel the Services at any time by providing written notice to NorwayDomain. To be effective for the current registration period, cancellation notice must be received by NorwayDomain no later than thirty (30) days prior to the commencement of the Client’s registration renewal month. Cancellation notices received after this deadline will be processed for the subsequent period, and a renewal charge may be levied for the intervening period.

Cancellation does not entitle the Client to a refund of any Fees already paid, including Fees paid in respect of the period remaining following cancellation. The domain will remain active until the end of the paid registration period, after which it will be decommissioned and returned to the Norid pool.

Upon cancellation and decommissioning, all DNS zone files, nameserver configurations, and associated account data will be permanently deleted from NorwayDomain’s systems. The Client is solely responsible for extracting and preserving any configuration data prior to the effective cancellation date.

The Client undertakes, for the full duration of this Agreement, to comply with the following obligations. Failure to satisfy any of these obligations may constitute grounds for suspension or termination of the Services pursuant to Section 12.

The Client is solely and exclusively responsible for all content published, transmitted, or otherwise made available through the domain. NorwayDomain exercises no editorial control over the Client’s website, email systems, or any other use of the domain, and assumes no responsibility for the legality, accuracy, completeness, or appropriateness of such content.

The following uses of the domain are expressly prohibited and constitute a material breach of this Agreement:

NorwayDomain reserves the right to suspend or terminate the Services immediately and without prior notice upon discovery of any breach of this Section, without prejudice to any other remedy available at law or in equity.

All intellectual property rights subsisting in the NorwayDomain website, branding, proprietary systems, documentation, and marketing materials — including but not limited to trade marks, copyright works, database rights, and design rights — are and shall remain the exclusive property of NorwayDomain. Nothing in this Agreement operates to transfer, assign, or licence any such rights to the Client.

The Client retains all intellectual property rights in the content they publish or operate through the domain. By entering into this Agreement, the Client does not grant NorwayDomain any right or licence to use, reproduce, or distribute the Client’s content, except to the limited extent necessary to perform the technical obligations of the Services (such as caching DNS records).

The Client warrants that all content published through the domain is either owned by the Client or used with the full authority of the relevant rights holder, and that such use does not infringe the rights of any third party. The Client shall indemnify NorwayDomain in full against any claims, costs, damages, or liabilities arising from any alleged or actual infringement of third-party intellectual property rights in connection with the domain.

The right to use the domain under this Agreement is personal to the Client and may not be assigned, sublicensed, or transferred to any third party without the prior written consent of NorwayDomain. Any purported assignment or transfer in contravention of this clause shall be void and of no legal effect.

The resale of .no domains registered under the NorwayDomain trustee service is strictly prohibited without express prior authorisation. Where a Client wishes to transfer or sell the domain to another individual or entity, they must notify NorwayDomain in writing and provide full details of the intended transferee before any such arrangement is concluded.

Where the Client obtains a valid Norwegian organisation number or Norid-recognised personal identification number (PID) and wishes to transfer formal registry ownership accordingly, NorwayDomain will facilitate a holder transfer at the applicable administrative fee. Until such transfer is completed and confirmed by Norid, NorwayDomain shall remain the registered holder of record.

Transfer of the domain to another .no registrar is not permitted directly from the NorwayDomain trustee service. A formal holder transfer to a qualifying Norwegian identity must first be completed before any inter-registrar transfer can proceed. All costs associated with such a process are the Client’s responsibility.

NorwayDomain reserves the right to suspend or terminate the Services, with or without prior notice, in any of the following circumstances:

Upon termination, all Fees paid shall be retained by NorwayDomain and no refund shall be due. All DNS records, zone files, and account data associated with the domain will be permanently deleted from NorwayDomain’s systems. Termination does not affect any accrued rights or obligations of either party arising prior to the effective date of termination.

To the maximum extent permitted by applicable Norwegian law, NorwayDomain’s total aggregate liability to the Client under or in connection with this Agreement, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount of Fees paid by the Client to NorwayDomain in the twelve (12) month period immediately preceding the event giving rise to the claim.

NorwayDomain shall not be liable under any circumstances for any of the following categories of loss, regardless of whether such loss was foreseeable, whether NorwayDomain had been advised of the possibility of such loss, and whether it arises in contract, tort, or otherwise:

Nothing in this Agreement shall operate to exclude or limit NorwayDomain’s liability for death or personal injury caused by NorwayDomain’s negligence, fraud or fraudulent misrepresentation, or any other matter in respect of which liability cannot lawfully be excluded under Norwegian law.

The Client shall indemnify, defend, and hold harmless NorwayDomain and its officers, employees, agents, and representatives from and against any and all claims, demands, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or in connection with:

This indemnification obligation shall survive the termination or expiry of this Agreement and shall remain in full force and effect for a period of six (6) years thereafter, or for such longer period as may be required by applicable law.

NorwayDomain processes personal data in strict accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”) as incorporated into Norwegian law by the Personal Data Act (personopplysningsloven). The Client’s personal data is collected solely for the purposes of administering the Services, processing payments, issuing renewal notices, and fulfilling NorwayDomain’s legal obligations.

NorwayDomain does not sell, lease, or transfer personal data to unrelated third parties for commercial or marketing purposes. Data may be disclosed to Norid where required for domain registration or administration, and to payment processors strictly as necessary to complete transactions.

WHOIS privacy is enabled by default for all domains under the NorwayDomain trustee service. NorwayDomain’s organisational details appear in the public Norid registry in place of the Client’s personal information, except where disclosure is required by Norid Rules or a lawful order.

The Client has the right to access, rectify, erase, restrict, or object to the processing of their personal data, subject to applicable legal limitations. Such requests may be directed to contact@norwaydomain.no. NorwayDomain will respond to all substantiated data subject requests within thirty (30) days of receipt.

Personal data will be retained for the duration of the Client relationship and for a further period of five (5) years following termination, to the extent required for legal, accounting, and regulatory compliance purposes.

NorwayDomain reserves the right to amend, revise, or supplement these Terms of Service at any time, at its sole discretion. Such amendments may be necessitated by changes in Norwegian law, updates to the Norid Rules, developments in industry practice, or operational requirements of NorwayDomain.

Clients will be notified of material amendments by email to their registered contact address no less than fourteen (14) days prior to the revised Terms taking effect. The updated Terms will also be published on the NorwayDomain website with a revised effective date. It is the Client’s responsibility to review the Terms periodically and to ensure that they remain familiar with the current version.

Continued use of the Services following the effective date of any amendment shall constitute the Client’s unconditional acceptance of the revised Terms. Where a Client does not wish to be bound by revised Terms, they must notify NorwayDomain in writing before the effective date, whereupon the Agreement may be terminated in accordance with Section 7.

This Agreement and all matters arising from or in connection with it, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of the Kingdom of Norway, without regard to its conflict of law principles.

The parties agree that the courts of Norway shall have exclusive jurisdiction to settle any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, breach, or termination. The parties irrevocably submit to the personal jurisdiction of the Norwegian courts for these purposes.

Notwithstanding the foregoing, NorwayDomain reserves the right to seek urgent injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its rights or the integrity of the domain registry.

In the event of a dispute, the parties agree to attempt to resolve the matter in good faith through direct negotiation before initiating formal legal proceedings. Either party may initiate this process by issuing a written notice of dispute to the other party, following which the parties shall have thirty (30) days to reach a mutually acceptable resolution.

If any provision of this Agreement is found by a court or tribunal of competent jurisdiction to be invalid, unlawful, unenforceable, or contrary to public policy, that provision shall be deemed severed from the Agreement to the minimum extent necessary, and the remaining provisions shall continue in full force and effect as if the severed provision had not formed part of this Agreement.

No failure or delay by NorwayDomain in exercising any right, power, or remedy under this Agreement shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver is only effective if given in writing and signed by an authorised representative of NorwayDomain.

This Agreement, together with the Trustee Agreement, any order confirmation issued by NorwayDomain, and any supplementary schedules or annexures incorporated by reference herein, constitutes the entire agreement between the parties with respect to the subject matter hereof. It supersedes and extinguishes all prior agreements, representations, warranties, understandings, negotiations, and discussions between the parties, whether oral or written, relating to the same subject matter.

Each party acknowledges that in entering into this Agreement it does not rely on, and shall have no remedy in respect of, any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not expressly set out in this Agreement. Nothing in this clause shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.

All formal notices, legal correspondence, and written communications required or permitted under this Agreement shall be directed to NorwayDomain at the following address:

Notices sent by email shall be deemed received at the time of transmission, provided no delivery failure notification is received by the sender within twenty-four (24) hours. NorwayDomain will endeavour to acknowledge all formal written notices within five (5) Norwegian business days of receipt.

For general enquiries, support requests, and non-formal communications, clients are encouraged to use the contact form available at norwaydomain.no/contact-us/.